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As a registered member of
Phoenixhotel.biz, you will be
entitled to savings and benefits on
hotel reservations. In addition,
look forward to receiving monthly
newsletters and exclusive promotions
offering special deals.
That's why we've provided this
Privacy Policy, which sets forth our
policies regarding the collection,
use and protection of the personal
information of those using the
Phoenixhotel.biz website. Personal
information means information that
can be linked to a specific
individual, such as name, address,
telephone number, e - mail address,
and credit card number.
We encourage you to review our
Privacy Policy, and become familiar
with it, but you should know that we
do not sell or rent our customers'
personal information to third
parties.
Please note that we review our
Privacy Policy from time to time,
and we may make periodic changes to
the policy in connection with that
review. Therefore, you may wish to
bookmark this page and/or
periodically review this page to
make sure you have the latest
version. Regardless of later
updates, we will abide by the
privacy practices described to you
in this Privacy Policy at the time
you provided us with your personal
information. |
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When browsing our site, you are not
required to provide any personal
information unless and until you
choose to make a purchase or sign up
for one of our e-mail newsletters or
other services as described below.
Making a Purchase
In order to render our rooms
division and/or food and beverage
Services related services through
our site, you must provide us with
certain personal information such as
your name, credit card number and
expiration date, credit card billing
address, telephone number, e - mail
address and the name or names of the
person(s) traveling (if not you). We
may also ask you for other personal
information, such as your frequent
traveler numbers. We require this
information to process, fulfill and
confirm your reservations and
transactions and keep you informed
of each transaction's status. If you
are making a reservation for one or
more travelers other than yourself,
you must confirm and represent that
each of these other travelers have
agreed, in advance, that you may
disclose their personal information
to us.
Promotions & Sweepstakes
Phoenix frequently sponsors
promotions and sweepstakes to give
Phoenixhotel.biz site members the
opportunity to win vouchers.
Information collected by us for such
activities may include contact
information and survey questions. We
use contact information to notify
contest winners and survey
information to develop promotions
and product improvements to the
Phoenixhotel.biz site.
Automatic Logging of Session Data
We automatically log generic
information about your computer's
connection to the Internet, which we
call "session data", that is
anonymous and not linked to any
personal information. Session data
consists of things such as IP
address, operating system and type
of browser software being used and
the activities conducted by the user
while on Phoenixhotel.biz site. An
IP address is a number that lets
computers attached to the internet,
such as our web servers, know where
to send data back to the user, such
as the pages of the site the user
wishes to view. We collect session
data because it helps us analyze
such things as what items visitors
are likely to click on most, the way
visitors are clicking through the
site, how many visitors are surfing
to various pages on the site, how
long visitors to the site are
staying and how often they are
visiting. It also helps us diagnose
problems with our servers and lets
us better administer our systems.
Although such information does not
identify any visitor personally, it
is possible to determine from an IP
address a visitor's Internet Service
Provider (ISP), and the approximate
geographic location of his or her
point of connectivity.
Cookies
"Cookies" are small pieces of
information that are stored by your
browser on your computer's hard
drive. There are many myths
circulating about cookies, but you
should know that cookies are only
read by the server that placed them,
and are unable to do such things as
run programs on your computer, plant
viruses or harvest your personal
information. The use of cookies is
very common on the Internet and
Phoenix 's use of cookies is similar
to that of such sites as Yahoo!,
CNN.com and other reputable online
companies.
First and foremost, you can rest
assured that no personally
identifiable information ("PII")
about you (e.g., name, address,
etc.) is gathered or stored in the
cookies placed by the
Phoenixhotel.biz site and, as a
result, none can be passed on to any
third parties.
Cookies allow us to serve you better
and more efficiently, and to
personalize your experience at our
site. Phoenix uses cookies to
personalize your experience on the
Phoenixhotel.biz site, and with
respect to advertisements. As to the
former, these types of cookies allow
you to log in without having to type
your log - in name each time (only
your password is needed. We may also
use such cookies to display an
advertisement to you while you are
on Phoenixhotel.biz site or to send
you a "Best Day to Buy" email (or
similar emails - assuming you have
not opted out of receiving such
emails) focusing on destinations in
which we think you might be
interested. None of this information
is passed to any third party, and is
used solely by us to provide you
with a better user experience on
Phoenixhotel.biz site.
A cookie may also be placed by our
advertising server. Such cookies are
used only for purposes of tracking
the effectiveness of advertising
served by us on our site and no PII
is gathered from you by the use of
these cookies, nor is this
information shared with any third
parties. Similarly, a cookie may be
placed by our third - party
advertising companies. These
companies may use aggregated
statistics about your visits to this
and other web sites in order to
provide advertisements about travel
- related goods and services that
you may be interested in. The
information they collect does not
include your PII.
The third - party advertising
companies may also employ technology
that is used to measure the
effectiveness of ads. Any such
information is anonymous. They may
use this anonymous information about
your visits to this and other sites
in order to provide advertisements
about goods and services of
potential interest to you. No PII is
collected during this process. The
information is anonymous, and does
not link online actions to an
identifiable person. If you would
like more information, and want to
explore the option of not having
this information collected by third
- party advertisers.
Most Web browsers automatically
accept cookies. Of course, by
changing the options on your web
browser or using certain software
programs, you can control how and
whether cookies will be accepted by
your browser. Phoenix supports your
right to block any unwanted Internet
activity, especially that of
unscrupulous websites. However,
blocking Phoenix cookies may disable
certain features on the
Phoenixhotel.biz site, and may make
it impossible to purchase or use
certain services available on the
Phoenixhotel.biz site. Please note
that it is possible to block cookie
activity from certain websites while
permitting cookies from sites you
trust, like Phoenix.
Other
From time to time we may add or
enhance services available on
Phoenixhotel.biz site. To the extent
these services are provided, and
used by you, we will use the
information you provide to
facilitate the service requested.
For example, if you email us with a
question, we will use your email
address, name, nature of the
question, etc. to respond to your
question. We may also store such
information to assist us in making
the site the better and easier to
use.
With whom (if anyone) your personal
information is shared?
When you reserve or purchase travel
services through Phoenix, we must
provide certain of your personal
information to the hotel, or other
involved third party to enable the
successful fulfillment of your
travel arrangements. However, we do
not sell or rent individual customer
names or other personal information
to third parties. We use non -
personally identifiable information
in aggregate form to build higher
quality, more useful online services
by performing statistical analysis
of the collective characteristics
and behavior of our customers and
visitors, and by measuring
demographics and interests regarding
specific areas of the
Phoenixhotel.biz Site. We may
provide anonymous statistical
information based on this data to
suppliers, advertisers, affiliates
and other current and potential
business partners. We may also use
such aggregate data to inform these
third parties as to the number of
people who have seen and clicked on
links to their web sites.
Occasionally, Phoenix will hire a
third party to act on our behalf for
projects such as market - research
surveys and contest - entry
processing and will provide
information to these third parties
specifically for use in connection
with these projects. The information
we provide to such third parties is
protected by a confidentiality
agreement and is to be used solely
for completing the specific project.
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